Included: payments via POS terminal and online purchases.
Not included: payments within the Forte app (utilities, mobile services, etc.), mortgage payments at Otbasy Bank, canceled purchases, mobile communications, betting shops, pawnshops, quasi-cash transactions. Transactions are accounted for based on the date the operation is posted to the account for the current month.
Forte Bank: 0 ₸ up to 1,000,000 ₸, above — 1% (min. 500 ₸). Other banks in RK: 1% + 500₸.
Abroad: 1.5% + 1000 ₸. Additional fees from foreign banks may apply.
• Go to https://kz.concierge-support.com/ from your mobile phone.
• Select your preferred messenger.
• Complete the registration in the opened Chatbot window (confirm the card BIN (first 6 digits of the card number), mobile phone number, enter the SMS code)
• Download the Mastercard Travel Experiences* app or book a Fast Track pass on the website
• Register or log in to your account
• Select the airport, number of travelers, and preferred time
• Receive your Fast Track pass in the app or via email
• Proceed to the Fast Track area in the terminal and present your pass
More details: https://travelexperiences.mastercard.com/
• Download the Flexiroam app
• Tap the Mastercard banner to check tariff plan eligibility
• Enter the 16-digit Solo MC Black Edition card number and email address to create an account
• Tap “Redeem Starter Plan” and activate the e-SIM
• Enable Flexiroam roaming in "Settings"
• Turn on the data plan
Flexiroam terms and conditions apply.
You can arrange insurance and a confirmation letter of insurance yourself online at mcpeaceofmind.com.
• Report an insurance claim at +7 713 274 90 51 or on the website mcpeaceofmind.com.
An insurance certificate is not provided, as the insurance is automatic. You are entitled to coverage for an insured event if the trip is paid with the Solo MC Black Edition card. As a cardholder, you can apply for travel insurance confirmation, which officially notifies about reliable insurance in the Schengen and other customs zones.
